While Mindglobal is headquartered in Texas, our services span more than 54 countries on all continents (Okay, maybe not Antarctica, but the rest of them are covered!). From working with local and regional wireless carriers to help desk services spanning languages and time zones to inventory management and hardware deployment, the Mindglobal team services more than 2M of our client’s employees each year.
Mindglobal respects data sovereignty and upholds strict practices to ensure compliance with applicable laws and regulations governing data handling and storage. In short, we have implemented the following measures to address this area.
Mindglobal adheres to applicable local data protection laws, regulations, and industry standards. This ensures that our data security practices remain up-to-date and aligned with evolving requirements, including compliance with frameworks such as the General Data Protection Regulation (GDPR). We employ robust encryption techniques to protect data at rest and in transit. We conduct periodic audits and assessments (including external 3rd party assessments) to identify vulnerabilities or gaps in our data security controls. Internal and external penetration testing, vulnerability assessments, and compliance audits are performed to ensure adherence to industry standards and regulatory requirements. Comprehensive backup and disaster recovery strategies are maintained to ensure business continuity and data availability.
We carefully select data storage and processing locations that align with our client’s data sovereignty requirements. We maintain robust partnerships with data centers and cloud service providers that adhere to industry best practices and comply with relevant data protection regulations. We monitor and stay up-to-date with data protection laws and regulations in our jurisdictions. Our internal policies and practices are designed to ensure compliance with applicable data sovereignty requirements, including data localization mandates and cross-border data transfer restrictions.
Finally, we have established comprehensive data protection agreements with our clients and vendors, clearly outlining the responsibilities and obligations regarding data sovereignty. These agreements address data handling, security, confidentiality, and compliance with relevant laws and regulations.
Recognizing the importance of a robust international presence, we are expanding our operations to cover new and emerging markets for our clients. By entering new geographical regions and leveraging local expertise, we create lasting partnerships and strong working relationships with carriers globally. Providing our services effectively across borders ensures that we meet the demands of an increasingly interconnected business landscape.