Fixed Telecom

Wireline services remain the largest telecom category expense for most companies. Even more important, these increasingly complex Voice and Data networks still serve as the backbone for critical corporate communications and information transfer. Yet today's telecom managers all too often have their backs against the wall. In a volatile business climate with pressures to cut costs while improving performance, it's challenging to stay out front. The Mindglobal solution is engineered to solve these issues, with three integrated offerings that effectively help manage the expenses, service ordering and support needed to efficiently operate a telecom environment.

Expense Management

A multi-layered, integrated service that ensures maximum financial efficiency for your telecom portfolio. Our unified approach delivers maximum outcomes in terms of savings, data accuracy, and actionable knowledge

Service Order Management

Managing the everyday needs of your business telecom can be overwhelming. Our team of professionals has the experience, defined the processes, and created the tools to ensure that every need is met.

Help Desk

Our team stands at the ready 24/7, 365 days a year to meet any problem. Be it a physically broken phone, lost connectivity, or any other problem, we’re dedicated to providing the best service possible.

Results include:

Reduced Expenses

In business, more information can save you money. Our innovative systems help you identify every expense, and can help you pay for only what you actually use. Everything from making sure bills across the network are accurate, to auditing contracts and services to find opportunities to reduce cost, can get missed or deprioritized in the press of business.

Increased Uptime & Efficiency

Our team members are experts in service order management. We'll make sure that every service order is followed through on, and make sure your systems are operating today, along with the long-term outlook of optimizing an organization's network to ensure the right technology, for the right people and locations, at the right price is in place.

On-Demand Support

When things break, you need answers, and you need them now. Mindglobal’s award-winning support team is there to attack any problems head-on. Our fixed network service order management and Help Desk teams are available 24/7/365.
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