Telecom Expense Management, once only the practice of the few large companies who had an exceptionally large fleet of mobile devices, has become a necessary practice for every enterprise. TEM helps address the complicated demands placed on businesses by the ever-increasing use of mobile devices by employees across all job descriptions.
As Mindglobal has watched TEM morph and accelerate over the last 20 years we have seen this best-practice adopted with varying levels of efficiency achieved. Fortunately today, there is a wealth of information and data on the best custom fit of telecom expense management for specific enterprises.
The sheer number of communication channels between companies and their employees, their customers and partners, as well as the volume of information they exchange, is exponentially increasing year-to-year. Workforces are increasingly more mobile and more distributed due to globalization and telecommuting capabilities.
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